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Lifetime Color Warranty
At SORVÉLIE Jewelry, we believe that beautiful jewelry should be made to last. Every piece is designed to complement your everyday elegance and is backed by our Lifetime Color Warranty.
We are committed to providing jewelry that you can wear with confidence, knowing that the beauty of your favorite pieces is protected.
What Does Our Lifetime Color Warranty Cover?
If the color of your SORVÉLIE Jewelry piece fades or changes under normal use, you may be eligible for coverage under our Lifetime Color Warranty.
Simply contact our customer support team with your order number, a description of the issue, and clear photographs of the affected jewelry.
Once your claim has been reviewed and approved, we will provide an appropriate solution in accordance with our warranty terms.
What Is Not Covered?
Our Lifetime Color Warranty does not cover:
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Lost or stolen jewelry.
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Accidental damage or breakage.
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Scratches and normal physical wear.
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Damage caused by improper care or storage.
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Damage resulting from harsh chemicals or cleaning products.
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Damage caused by misuse or improper handling.
How to Make a Warranty Claim
If you believe your jewelry qualifies for warranty coverage, please contact us at:
Please include your order number, a brief description of the issue, and clear photographs of the affected item.
Our customer support team will review your request and help you find an appropriate solution.
Your Consumer Rights
Our Lifetime Color Warranty is an additional commercial warranty and does not replace or limit any statutory consumer rights, including applicable legal guarantees for defective or non-conforming products.
Contact Us
SORVÉLIE Jewelry
Timeless Elegance, Effortlessly Yours.
Customer Support: support@sorvelie-jewelry.com
Website: https://www.sorvelie-jewelry.com
Because true elegance deserves lasting beauty.